This article covers declining an invitation to participate in a supplier event.
There are several reasons to decline a supplier event. Aside from not being interested in participating, as a Supplier, you can also decline previously accepted events and add a justification if you find yourself unable to fulfil.
To decline the participation of a previously accepted event, click on 'Decline Participation' in the left side of the screen.
You can also enter a reason for declining and submit it by clicking on "Confirm & send".
The purchaser is then notified by email and the status is changed to 'Declined'.
The supplier will receive no further notifications regarding this event.
If an event is still ongoing, you can go back on your decline and resume participation by clicking on the "Participate" button on the left-side.
Need additional help?
If you encounter any issues or need help with Mercanis, please submit a ticket for our support team or get in touch with your Customer Success Manager.
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